Terms & Conditions

Mobile Messaging Terms & Conditions

By providing your mobile phone number and opting in to receive text messages from Baldwin Cooling, Heating, Plumbing & Electrical , you agree to receive recurring automated marketing and non-marketing text messages from or on behalf of Baldwin Cooling, Heating, Plumbing & Electrical. These communications may include appointment reminders, dispatch notifications, customer service updates, promotional offers, financing information, seasonal specials, and other home service-related communications.

Message frequency may vary.

Message and data rates may apply depending on your mobile carrier and service plan.

Consent to receive text messages is not required as a condition of purchase.

You may opt out of receiving text messages at any time by replying STOP to any message received from us. After submitting your opt-out request, you may receive one final confirmation message confirming that you have been unsubscribed.

For assistance, reply HELP to any message or contact us directly through our website.

Supported carriers are not responsible for delayed or undelivered messages.

By opting into SMS communications, you confirm that you are the authorized user of the mobile number provided.

We reserve the right to modify or discontinue our messaging program at any time without notice.

These Terms & Conditions may be updated periodically. Continued participation in our messaging program constitutes acceptance of any revised terms.

For additional information regarding how we collect, use, and protect your information, please review our Privacy Policy.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

By opting into Baldwin Cooling, Heating, Plumbing & Electrical’s text messaging service, you agree to receive SMS messages, including but not limited to appointment reminders, billing notifications, account updates, and promotional offers. Messages may be sent as frequently as daily. Message and data rates may apply depending on your mobile carrier and plan.

You can opt out of this service at any time by texting STOP to cancel. After opting out, you will no longer receive SMS messages from us. If you need assistance, you can text HELP for support or call us at (251) 286-5378.

For any additional questions or concerns, please contact our customer service team at (251) 286-5378 or visit our website at https://baldwinhvac.com/.